Here's a video from the CEO of JetBlue back in 2007. This is a great example of how to use a social media communication to quickly and succinctly state the facts during a crisis situation, explain next steps, and show you care about your stakeholders.
Monday, October 13, 2008
Using social media for crisis communications
Friday, October 10, 2008
National Geographic plays with user-generated content
Beet TV interviews Rob Covey, senior VP for National Geographic, on their launch of "Everyday Explorers", a site for people to upload videos.
Check out their user video site - Everyday Explorers, their music site - Nat Geo Music, and their My Shot photo-sharing site.
[in case the embed is not working for some, here is the direct link.]
Thursday, October 9, 2008
Saturday, October 4, 2008
Thursday, October 2, 2008
Maddie talks Twitter for associations
Check out Maddie's fabulous interview with Amy Goodman from The Magazine Group's Engage e-newsletter series.
My favorite quotes:
"Twitter is very useful for pushing out the contents of an association's blog, for example, or for informing people about a publication that has just come out..."
"People do expect you to have a personal voice, so even if you're representing an association, they like to see a name connected with your organization. They don't want to see just corporate messages. They want to have a conversation. They want to know that they're talking to Holly from NTEN, for example."
